UNHCR welcomes the Action Plan towards the non-government controlled territories in eastern Ukraine

KYIV, Ukraine, 24 January 2017 (UNHCR). The UN Refugee Agency welcomes the Action Plan toward the non-government controlled areas of Donetsk and Luhansk regions, adopted by the Cabinet of Ministers of Ukraine[1]. With this legislative development, Ukraine has taken an encouraging step toward fulfilling its international obligations to protect the rights of all citizens without discrimination and prevent further displacement. The Action Plan is also in line with the provisions of UN Security Council Resolution 2202, aimed at the peaceful settlement of the current crisis in eastern regions of Ukraine.


Attention! UNHCR Hotline service for IDPs is suspended

To the attention of IDPs!

The UNHCR Hotline number for the conflict affected populations is temporarily unavailable due to technical reasons. We work hard to resume its work shortly.

Advisory on recent instances of bank fraud



The United Nations High Commissioner for Refugees (UNHCR) is concerned regarding recent instances of fraud which have affected internally displaced persons throughout Ukraine.

Several persons have recently reported to UNHCR that they have been asked to provide their banking details, or other personal details, by callers who introduced themselves fraudulently. 


"Let us make 2017 a year for peace" - UN Secretary-General António Guterres




GENEVA, Switzerland, 1 January 2017 (United Nations) On his first day at the helm of the United Nations, new Secretary-General António Guterres today pledged to make 2017 a year for peace.

“On this New Year's Day, I ask all of you to join me in making one shared New Year's resolution: Let us resolve to put peace first,” said Mr. Guterres in an appeal for peace.


The UNHCR largest convoy with aid has reached Luhansk


On Saturday, 10 December, UNHCR convoy with humanitarian assistance and shelter materials arrived to the city of Luhansk.

This is the largest convoy, organized by UNHCR with support of Logistics Cluster this year. The convoy consisted of 54 trucks carrying 721.4 metric tons of supplies for local residents, affected by the ongoing conflict. The trucks delivered 346 metric tons of shelter materials, 13,000 food parcels, 4,000 hygienic kits and diapers, as well as furniture, equipment and school items for 9 schools and 10 kindergartens